Privacy Policy
This Privacy Policy describes how Pat’s Quick Hitches UK (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website and make use of our services. We are committed to protecting your privacy and ensuring that any personal information you provide to us is handled securely and in accordance with applicable data protection laws. By accessing or using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy
Information We Collect
a) Personal Information: When you place an order on our website, we collect personal information necessary to fulfill your order, such as your name, billing address, shipping address, email address, and telephone number.
b) Payment Information: To process your payment, we collect payment details, such as credit card information. However, we do not store your payment information on our servers. It is securely processed and handled by our trusted third-party payment processors.
c) Website Usage Information: We may collect non-personal information about your interaction with our website, including IP address, browser type, operating system, and referring URLs. This information is collected using cookies and similar tracking technologies. Please refer to our Cookies Policy for more information.
Use of Information
We use the collected information for the following purposes:
a) Order Processing: We use your personal information to process and fulfill your orders, including shipping products, providing order updates, and contacting you regarding your order.
b) Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
c) Marketing Communication: With your consent, we may send you promotional emails or newsletters about our products, special offers, or upcoming events. You can opt-out of receiving such communications at any time by following the instructions provided in the emails or contacting us directly.
d) Improving Our Services: We analyze website usage information to understand how our website is used, identify areas for improvement, and enhance the user experience
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
a) Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
b) Compliance with Laws: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. If you wish to exercise any of these rights or have any concerns about the handling of your personal information, please contact us using the information provided in the “Contact Us” section.